TRADE POLICY

THIS IS THE TRADE POLICY BETWEEN PRODUCT MARKET E- COMMERCE INDIA PRIVATE LIMITED AND CUSTOMERS OF PRODUCT MARKET. PLEASE READ THE DOCUMENT CAREFULLY. BY USING OUR WEBSITE WE WILL ASSUME THAT YOU AGREE TO OUR TRADE POLICY.

THESE TRADE POLICIES ARE SUBJECTED TO CHANGE AT ANY TIME ACCORDING TO PRODUCT MARKET. SO PLEASE STAY UPDATED.

1. BOOKING TYPES :
i) 40% PAYMENT PRE ORDERS AND 60% PAYMENT CASH ON DELIVERY

ii) IF PAY FULL PAYMENT AT BOOKING GET (1% , 2% EXTRA DISCOUNT )

2. CBT No: - CODE BEFORE TAKE NUMBER.

THIS NUMBER WILL BE GIVEN TO CUSTOMER BY PRODUCT MARKET AFTER BOOKING THROUGH | EMAIL|DASHBOARD NOTIFICATION| SMS |. THIS IS THE SECRET NUMBER SO DO NOT SHARE WITH ANYBODY. CUSTOMER WILL SHOW CBT No. TO PRODUCT MARKET EMPLOYEE AT THE TIME OF DELIVERY.

3. CUSTOMER WILL GET THE DELIVERY WITHIN 12 DAYS.

NOTE: - DELIVERY DAYS COUNT AFTER NEXT DAY FROM ORDER PLACED.

4. CUSTOMERS HAVE TO CANCEL THE ORDER WITHIN 4 HOURS FROM ORDER PLACED TO GET COMPLETE REFUND. IF AFTER 4 HOURS FROM ORDER PLACED WILL CANCEL THE ORDER THEN NO MONEY WILL BE REFUND.

5. AFTER SUCCESSFUL CANCELLATION OF ORDER WITHIN 4 HOURS FROM ORDER PLACED. THEN MONEY WILL BE CREDITED ON YOUR ACCOUNT WITHIN T + 2 WORKING DAYS. ( T – STAND FOR TRADING DAY )

6. AS PRODUCT MARKET IS SELLING WHOLESALE PRODUCTS SO WE WILL INFORM TO CUSTOMERS ONE DAY BEFORE DELIVERY, SO IT IS CUSTOMERS RESPONSIBILITY TO BE AVAILABLE ON DELIVERY DATE WITH HIS CBT No. IF CUSTOMER IS NOT AVAILABLE AT THE TIME OF DELIVERY THEN HIS/HER ORDER WILL BE CANCELLED AUTOMATICALLY & WILL NOT BE DELIVERED AGAIN.

7. RETURN ORDER WILL COME BACK TO DISTRICT OFFICE WAIT 2 DAYS (48 HRS) FOR CUSTOMER FORM DELIVERY DAY SO IT’S CUSTOMER RESPONSIBILITY TO COLLECT HIS/HER ORDER FROM DISTRICT OFFICE WITHIN 2 DAYS.

8. SINCE PRODUCT MARKET IS SELLING PRODUCTS IN BULK, ALTHOUGH WE CHECK ALL PIECES MANUALLY AND ENSURE ALL PRODUCTS QUALITY IN GOOD CONDITION , BUT IT MIGHT BE POSSIBLE SOMETIME MAXIMUM 4 - 5 PIECE CAN HAVE SOME DEFECT OR SOME DAMAGE DUE TO SOME UNKNOWN REASONS; IN THAT CASE CUSTOMER HAS TO ADJUST. THERE WILL BE NO RETURN AND NO EXCHANGE OF PIECES.

9. IF SOMETIMES PRODUCT MARKET FAILS TO DELIVER ORDER DUE TO SOME REASONS THEN WE WILL INFORM TO CUSTOMER WITHIN 7 DAYS FROM ORDER PLACED & MONEY WILL BE RETURNED WITHIN 2 WORKING DAYS AFTER INFORMED.